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Steve Albrecht

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Steve Albrecht a retired police officer from the San Diego Police Department founded Albrecht Training & Development. His firm provides training and consulting on workplace violence prevention and threat management.  Steve’s book, “Surviving Street Patrol: The Officer's Guide to Safe and Effective Policing,” advises fellow officers of measures they can take on a routine basis to improve their odds of going home. Whatever the challenge at hand - handcuffing noncompliant suspects; preventing suspect escapes; surviving group attacks; fighting on the ground; dodging bullets; protecting homicide scenes; or, dealing with the media - Albrecht has time-tested advice for handling it safely and effectively.  Steve’s book serves as a valuable learning tool for those street cops, regardless of the size of their beat, agency, county or city. 


Steve Albrecht has a doctorate in Business Administration and a master degree Security Management.  He is an adjunct professor of criminal justice at Chapman University and Grossmont College.  Steve has written four additional books: “Service, Service, Service,” “Added Value Negotiating,” “Tough Training Topics: The Presenter’s Survival Guide” and “Fear and Violence on the Job.”

According to the book description of Tough Training Topics: A Presenter's Survival Guide, “Written by Dr. Steve Albrecht, a battle-hardened trainer who has spent much of his professional life taking assignments most trainers would rather avoid, this vital resource presents Albrecht’s proven approach for surviving the really tough training topics. Tough Training Topics covers a wide-variety of thorny issues including sexual harassment prevention, drug and alcohol policies, workplace violence prevention, hostile terminations, stress management, safety and security education, employee orientations, conflict resolution, and many more.”

According to one reader of Tough Training Topics: A Presenter's Survival Guide, “This field is full of pretenders. Steve Albrecht isn't one of them. This book synthesizes the best that can be learned about the most difficult training situations. Albrecht's ability to teach without lecturing, to nurture without condescending and to convey without confusing is truly a gift. Many books of this genre are clip jobs -- stuffed with random ideas and impractical notions that combine to confuse more than clarify. This book does precisely the opposite. It's real world from beginning to end. As anyone in this field will tell you, that's the Gold standard.”

According to the book description of Fear & Violence on the Job: Prevention Solutions for the Dangerous Workplace, “Fear Violence on the Job is designed to show readers how to recognize dangerous or violent customers, employees, students, or patients; identify specific warning sign behaviors; change those behaviors legally and safely; and protect the organization and its valuable assets from the real, costly, and even deadly hazards of workplace violence. The author is a nationally known expert on this subject who trains executives, managers, and supervisors on how to recognize problems and intervene before a situation becomes violent.

A complete guide to the subject of violence in the workplace by defining the issue, this book also discusses safe hiring practices, discipline procedures, termination policies, and management intervention steps that will help solve existing problems and prevent potential disasters. Other topics covered include domestic violence in the workplace, obsessive or stalking behavior at work, new personnel and human resources intervention methods, and updated security management solutions. Albrecht's book also examines the growing number of workplace violence incidents from an organizational security perspective. The reader will review the spectrum of workplace violence from covert threats to homicide, and learn to identify solutions to problems using internal and external resources. The objective of Fear Violence on the Job is to educate readers, change their understanding of the problems, and teach them strategies for business protection and survival.”

According to the book description of Added Value Negotiating: The Breakthrough Method for Building Balanced Deals, “Skillful negotiating doesn't mean someone has to lose. By adopting an entirely different ethical stance, it is possible to leave behind psychologically primitive attitudes and their accompanying tactics, and approach negotiating from the standpoint of adding value. Added Value Negotiating presents a breakthrough method for negotiating that eliminates many of the problems of conventional negotiating approaches. This book teaches you a non-combative, five-step method for focusing on interests, developing options, and creating deals that will benefit everyone involved. By completely avoiding the traditional offer/counteroffer psychology, Added Value Negotiating takes an innovative approach to balancing the value in a deal. The authors show you how to put value up front and eliminate the demands and concessions that usually make a negotiation stressful. This unique approach to negotiating applies to people involved in all kinds of negotiating, not just buying and selling, price-only deals; offers an up-front, honest, transparent cards-on-the-table approach; keeps people in their comfort zone; eliminates one-upmanship; and offers a step-by-step method for guiding any negotiating process, large or small. One of the features that makes Added Value Negotiating so different from the standard win-lose or even so-called win-win negotiating is the concept of multiple deals. Instead of offering one deal and hoping to beat it into shape, Added Value Negotiating calls for the creation of multiple deal packages. By applying these principles in the framework of a simple five-step method and structuring the possibilities with two simple planning worksheets, it is possible to make your negotiations produce more fruitful results. At the same time, by adding value, you can build strong relationships of mutual respect and trust.”

According to the book description of Service, Service, Service: A Secret Weapon for Your Growing Business, “For many small and growing businesses, first-rate customer service can often be the key factor between success and failure. Service, Service, Service shows small businesses like yours how to develop winning service programs that keep the customers coming back and leave the competition in the dust.  Customer service at its best  Service, Service, Service was written with your needs and the needs of your business in mind. Albrecht covers essential customer service topics to give you an edge, including:

How to create and embrace a customer service mission statement; Training employees the right way-"smile-training" doesn't cut it anymore; Identifying customer service problems-is it your employees, the managers, or the program; Empowering your employees-you have to give a little to get a little Packed with real-life success stories, ten critical success factors, and plans for a service recovery program, Service, Service, Service can be every business's secret weapon. Written for the small business person on the go, this book is clear, concise, and easy-to-read. Let Service, Service, Service give you a helping hand today!”

Streetwork: The Way To Police Officer Safety And Survival
Steve Albrecht  More Info

Contact & Cover: Two-Officer Suspect Control
Steve Albrecht  More Info

Tough Training Topics: A Presenter's Survival Guide (Pfeiffer Essential Resources for Training and HR Professionals (Paperback))
Steve Albrecht  More Info

Added Value Negotiating: The Breakthrough Method for Building Balanced Deals
Karl Albrecht  More Info

Service, Service, Service: A Secret Weapon for Your Growing Business
Steve Albrecht  More Info
Fear & Violence on the Job: Prevention Solutions for the Dangerous Workplace
Steve Albrecht  More Info

According to the book description of Streetwork: The Way To Police Officer Safety And Survival, “The margin for error for a policeman is measured by his life, so his on-the-job training never ends. In this practical approach to policing, the author shares survival tips and techniques for all cops regardless of the size of the precinct or length of service. A must for anyone interested in surviving the wildlife of today's streets.”

About the San Diego Police Department

Prior to 1889, law enforcement in San Diego was handled by city marshals and constables. Between 1845 and 1850, the town was under military control. In 1850, the state senate drew up a charter providing for a five-man city council assisted by a marshal, an attorney, an assessor and a treasurer. The voters chose Agostin Haraszthy as both sheriff and marshal.


The frontier lawman was patrolman, detective, criminologist, jailor, process server, clerk and executioner. His first requirement was raw courage. Hedepended upon the gun on his hip to back up his orders. His first interest was in keeping alive and bringing the culprit to justice, dead or alive.


In 1850, the council decided to build a town jail. Two bids were received, one from the Israel brothers for $3,000 and the other from Haraszthy for $5,000. Because Haraszthy's father was president of the council, Haraszthy got the contract -- bankrupting the city. Four hours after the first prisoner was incarcerated, he dug his way through the wall with a pocket knife.


The city eventually purchased a cage and put its first escape-proof jail in the Old Town Plaza. In 1871, the jail was moved to the location of the present county courthouse at Front and C Streets in new San Diego.


The metropolitan San Diego Police Department was established May 16, 1889. On June 1 of that year, Joseph Coyne, the city marshal, was appointed the first chief of police.


The first police uniform consisted of derby hats, coats with high collars and badges with seven-point stars. Chief Coyne was paid $125 a month, his officers $100 a month; they worked 12-hour days, seven days a week. In 1895 shifts were reduced to eight hours -- but salaries also dropped: $25 a month. Mounted patrolmen furnished their own horses, but did receive $100 a month for feed and care of their animals. The modern mounted patrol began in 1934 in Balboa Park. It was abolished in 1948, but was re-established in 1983 and remains active today.


Among other milestones: Harry Vandeberg was the first detective (1907); W. E. Hill was the department's first motorcycle officer (1909); the first traffic signal was installed around 1920 at Fifth Avenue and Broadway (it was manually controlled by an officer who stood in the center of the intersection); the crime lab was established in 1939; patrol cars got one-way radios in 1932, two-way radios four years later; and the first reserves appeared on the scene in 1942.


The first police headquarters was in City Hall at Fifth Avenue and G Street. Several moves later, the department relocated at Dead Man's Point, named because of its use as a burial place for sailors and marines during the charting and surveying of San Diego Bay. The department remained there -- at 801 West market Street -- until 1987, when it moved into its current seven-story headquarters building at 1401 Broadway.





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