A very touching version of
Clement Moore's 'Twas the Night Before
Christmas. A warm tribute to all dispatchers
& police officers everywhere.
T’was the night before Christmas, and all
throughout comm.
We sat at our consoles, expecting it calm
the Dispatchers with their headsets, the CAD
in high gear.
I looked at my computer, and the phones
waiting to hear.
I started my dinner, the microwave to ding,
of course at that time a 911 call did ring
An intruder was the call, per the person on
the phone
My dinner was interrupted by the ole’ hot
tone.
The address was given, and with a flash
officers flew
their cars going code-3, Their lights red &
blue
Stay on with the caller, We need more was
their request,
Typical, telling us how to do our job, was
our quiet jest
Now this being Christmas, Santa was hard at
his job
He could never imagine, being accused of
intent to rob
2 cookies from the plate, and milk from the
glass
While giving out gifts, he didn’t expect any
“sass”
He first heard the growl, and then the dog
gave a bark
Everyone was out of the bed, quick as a lark
Santa heard them start to shuffle, and knew
it had begun
When someone yelled I have a gun, and we’ve
called 911.
Officers set up a perimeter, and a command
post
They had a K-9 enroute, this suspect is
toast.
The Dispatcher remained calm; kept the
caller on the phone
Obtained a description of the man, let them
know they weren’t alone
Dressed in red and white, his belt and boots
all in black.
Santa said I will give you all coal, plus
I’m taking your things back.
Officer’s then gave a code-4, just a man
giving out toys
We figured with this shift it would be Taser
deployed.
Our blood pressure came down, still maybe up
10
The family went back to bed, to sleep once
again.
Santa said thanks to the officers, with
their badges and guns,
He said a special thanks to those who calmly
answered 911.
Thus I re-heated my dinner it was only 2
hours old
But working in dispatch, food is better
eaten sometimes cold.
Santa flew over the comm. center, later that
night
And we heard him yell out, as he flew out of
sight
Thank you for answering all of those 911
calls
Your pride and professionalism make Holidays
Merry for all
May you all have a safe and wonderful
Christmas Holiday.
From,
Tom, Ann, & Nicole Nedzbala
©2011
Thomas Nedzbala began his career in
emergency services in Florence, New Jersery,
in 1980. He moved to Arizona in 1993
where he has held several positions
providing dispatch services for police,
fire, medical and air medical communications
centers.
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